Privacy Policy

Information we collect

When you book a repair or contact us, we collect your name, phone number, device details and the problem description you provide.

How we use it

We use this information only to contact you about your repair, provide service updates and honour your warranty.

Analytics & advertising

We use Google Analytics and the Meta Pixel (including server-side Conversions API) to understand how visitors use our website and to measure our advertising. Personal identifiers such as phone numbers are hashed (SHA-256) before being shared with Meta. You can opt out using your browser's tracking protection or ad settings in your Google and Meta accounts.

Your device data

Our technicians never access personal files on your device beyond what is required to test the repair.

Contact

For any privacy question, email [email protected] or call +880 1700-000000.